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Booking Info during COVID-19

Your safety has always been our top priority; only now there is a new "hazard" that we are navigating, COVID-19.

Our booking and cancellation policies have changed. Please read the information below to make your online booking care-free.

Voyageur Tour & Voyageur and Horseback Tour - Since it is impossible to physically distance guests from different cohorts in our big canoe, this tour is only bookable by the boat and only guests from the same cohort should join. Our guide will wear a mask for your protection. Each tour requires a minimum of 4 adults to a maximum of 9 guests.

Ghost Town Hike & Hike the Highwood - You will meet your guide at our shop in the Village. From there you will drive your own vehicle (following the guide's vehicle) to the trailhead. While on the trail we ask that groups keep themselves 2m from each other. Note a minimum of 4 adults are required for a tour to run; they do not need to be from the same family/group. We will contact you if the minimum group size is not met.

Learn to SUP - Note a minimum of 2 adults are required for a lesson to run; they do not need to be from the same family/group. We will contact you if the minimum group size is not met.

Mountain Biking Lessons / Tours - Note a minimum of 2 adults are required for a lesson to run; they do not need to be from the same family/group. We will contact you if the minimum group size is not met.

  • All guests must perform a self assement prior to showing up for their tour or lesson.
  • If they are showing any signs of COVID-19 please call 403-591-7000. If you are contacting us outside of business hours please email us at info[at]kananaskisoutfitters.com with a contact number. We will call you once we are open.
  • Guests which cancel due to symptoms will be given a raincheck. Cash refund will only be available if you cancel 72 hours+ prior to your departure.

FAQs

#1 -

What is your cancelation policy?

#2 -

How do I rent gear?

#3 -

Do I need a reservation?

#4 -

Do I need bear spray?

#5 -

What kind of tours do you offer?

#6 -

Can I book a private tour?

#7 -

What if I have a big group?

#8 -

Are there trails near you?

#9 -

How do I rent a canoe/kayak/SUP?

#10 -

Do you rent downhill or touring equipment?

#11 -

Can we take the gear that we rent somewhere else?

#12 -

When do you sell off your used rental gear?

#13 -

Where can I buy groceries, firewood, propane, etc.?

#14 -

What is the meaning of life?

#15 -

Where is the closest gas station/liquor?

#16 -

Are there lakes near you?

#17 -

Can I bring my dog?

#18 -

What are the trails like?

Tours and Rental Bookings

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