Booking Info during COVID-19
Your safety has always been our top priority; only now there is a new "hazard" that we are navigating, COVID-19.
Our booking and cancellation policies have changed. Please read the information below to make your online booking care-free.
Ghost Town Hike & Larch Hike - You will meet your guide at our shop in the Village. From there you will drive your own vehicle (following the guide's vehicle) to the trailhead. While on the trail we ask that groups keep themselves 2m from each other. Note a minimum of 4 adults are required for a tour to run; they do not need to be from the same family/group. We will contact you if the minimum group size is not met.
Mountain Biking Lessons / Tours - Note a minimum of 2 adults are required for a lesson to run; they do not need to be from the same family/group. We will contact you if the minimum group size is not met.
- All guests must perform a self assement prior to showing up for their tour or lesson.
- If they are showing any signs of COVID-19 please call 403-591-7000. If you are contacting us outside of business hours please email us at info[at]kananaskisoutfitters.com with a contact number. We will call you once we are open.
- Guests which cancel due to symptoms will be given a raincheck. Cash refund will only be available if you cancel 72 hours+ prior to your departure.
Tours and Rental Bookings