Booking Info during COVID-19

Cancellations or changes made to bookings more than 72 hours away: We will fully refund your purchase onto the card that was used for payment. You can cancel your booking by calling 403-591-7000 or emailing info@kananaskisoutfitters.com . Please allow 3-5 business days for the refund to process.

Cancellations made 71- 12 hours of start time: No refunds will be provided, but we will provide a 50% credit to use towards a future booking. You can cancel your booking by calling 403-591-7000 or emailing info@kananaskisoutfitters.com

No shows: A booking is considered a no-show if we aren't notified about a booking cancellation at least 12 hours prior to the start of the booking. Arrive on time, as departures will be leaving on schedule. No refunds or credit will be given for no shows or late arrivals.

If you enjoyed your experience and would like to show your appreciation our guides will be grateful.

Come into the shop and fill out waiver; we will then take a credit card imprint (Visa and Mastercard accepted) as a damage deposit until you return with the gear, at which point we will check it over and then you may pay for your rental with credit, debit or cash.

While reservations are not necessary all the time, we do advise making them as we frequently book all of our gear out in a day. With a reservation, you will know that your gear is here waiting for you. Payment is taken in full when the reservation is made.

If you are going to be hiking, walking, biking, running, camping, or pretty much anything else outside in Kananaskis, you should definitely carry bear spray. We do. It's more effective than a gun, and doesn’t require a special permit to carry.

We offer hiking, mountain biking, stargazing, snowshoeing, canoeing (and voyageur canoeing) tours as well as XC ski and stand up paddleboard lessons.

Any of our activities can be booked for a private group; give us a call or contact adventures[at]kananaskisoutfitters.com

We regularly host large corporate or family groups; we can book individual activities for you or we can plan out a full day or multi-day adventure. Give us a call or contact adventures[at]kananaskisoutfitters.com

On foot, you can access mountain biking, hiking, XC skiing and snowshoe trails from our shop (season dependant). If you want to drive, then the options in Kananaskis are endless.

During peak Summer season, we offer lakeside rentals at Barrier Lake. Hourly rates are in effect when a staff memer is present. During this time boats can not be reserved they are rented on a first come first served basis.

During quieter times, the boats will still be located at Barrier Lake, however you will need to come to the shop to fill out waivers and pick up the safety gear. Gear will also need to be returned to the shop when you are finished. For self serve boat rentals, full day rental rates apply and reservations are possible.

Paddles, PFDs and safety kit are included in the rental rate. Should you need to transport a boat, tie down kits are also available.

No, sorry we just rent XC skis.

Nakiska is a great place to rent downhill ski stuff. Go to Gear Up in Canmore or MEC in Calgary for touring gear.

Yes, you may transport the gear elsewhere as long as you can do so safely. We have tie down kits available for boats. Ask about our multi-day prices.

At the end of every season, we sell off select gear. So in the Fall, we sell off bicycles, in the Spring we sell off fat bikes, XC skis, and snowshoes, etc. Want to know all the details and get notified when the sale is happening? Join our email list. Sign up on our home page.

Some groceries and camping supplies can be bought at the Mt. Kidd Campers Centre, or at Fortress Gas Station. Hours are seasonal, call before you go.

We’re still trying to figure that out, but Kananaskis is a great place to look for it. No wait…it's 42.

Fortress Gas Station (20 km south on Highway 40) is the closest place for gas and liquor/beer, although offsale beer is also available at Woody’s Pub at the Delta Lodge at Kananaskis.

Yes; Barrier Lake is about a 15 minute drive north on Hwy 40 and is where we keep our boats for summer rental. There is also Upper and Lower Kananaskis Lake a 40 minute drive South on Highway 40 in Peter Lougheed Provincial Park.

Dogs must be on a leash at all times in Kananaskis; dogs are allowed on all trails except groomed cross country ski trails. If you are confident paddling with your dog you are welcome to do so at your own risk.

Dogs can be brought on tours only it all of the other participants on the tour are agreeable. We can not determine this until right before the tour departs.

Click on the Trails button on the bottom of this page to link to Alberta Parks' trail conditions website.